Shipping information

We aim to get your order to you as quickly as possible!
Please review the details below to understand our shipping process and timelines.

Order Processing

All orders are carefully packed and dispatched within 1–2 business days of purchase.
You’ll receive a confirmation email once your order has been shipped.

Delivery Time

Once dispatched, please allow 3–5 business days for your order to arrive.
Delivery times may vary slightly depending on your location and the shipping carrier.

Tracking Your Order

As soon as your order ships, you’ll receive a tracking number via email so you can follow its journey to your door.

Shipping Costs

Shipping costs are calculated at checkout based on your order total and delivery location.

Delays

We always strive for prompt delivery, but unexpected delays (such as weather, carrier issues, or holidays) may occasionally occur. Thank you for your patience and understanding.

Questions?

If you have any questions about your order or shipping, please contact us at customerservice@idolshop.uk — we’re happy to help!